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RAI organized Manning Modern Retailing (MMR) 2011

IRF 2011




Focus of Event:

To create a platform for retailers, consumer goods manufacturers, logistics service providers and management consultants to deliberate on issues at stake.

Our take on it:

While it was an educative and enriching experience for Criti, the expert opinions of the Key Note Speakers strengthened Criti’s belief that given the high attrition and low levels of education amongst the Retail sectors front end sales staff, an intuitive graphical user interface was the need of the hour.

The Experts also bemoaned the lack of Inventory Management amongst small to medium scale Retailers; an issue which our flagship Retail Business Management suite Spectrum is best suited to handle, especially for the SBO and MBO segment. Another highlighted pain point for the Pharmacy sector was the lack of expiry tracking feature for drugs.
The pain points and salient highlights observed are listed below:
  • High Attrition and low levels of Education amongst Front End Sales Staff.
  • Absence of Inventory Management amongst Small to Medium scale Retailers.
  • Lack of Expiry Tracking Features for Pharmacy sector.
  • Various Courses offered by institutions and a growing trend of building skills rather than providing just education.
  • Need to introduce Retail as a vocational subject post 10th grade.
  • Building name for the Retail Industry by Telling stories about Indian retailers and its customer service.
  • Promoting Retail as a viable career choice for masses thus making way for the future manpower requirement needs.