HR & PAYROLL SYSTEM

HR Management System

Spectrum HR Management System is intuitive, simple to use and effective for managing the "people basics" of the organisation. Spectrum HRM system is backed by a robust architecture that allows customization's to our off the shelf versions to cater to custom requirements your organization might have. Our professional services team will take you on personalized track from requirement analysis to roll out.

Features & Modules

  • Time and Attendance Management
  • Leave Management
  • Recruitment & Onboarding
  • Employee Personal Information
  • Employee Data Import Export
  • Reports (Leave, Employee, Attendance)
  • Employee Directory
  • Single Sign on with Spectrum ERP
  • Employee Login

Payroll Management System

Criti brings Spectrum Payroll Management System in partnership with Spine Technologies. Payroll is a result of exhaustive research into Human Resource Management, stringent quality control measures, globally proven best practices with powerful Information Technology systems and detailed real-world testing.

Features

  • Salary Structure Configuration
  • Attendance Management
  • Leave Management
  • Loan Management
  • Income Tax Management
  • Reimbursement Management
  • Events Manager
  • Utilities
  • Dynamic Reports
  • Statutory Reports

Call Center Management Solution

Operating an efficient, high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents performance and tracking key metrics with real-time reporting, we help you deliver an outstanding customer experience.

Features

  • Premium Centralized Number
  • Multiple Telco Tie-ups
  • Trained Brand Advocates
  • Upselling & Cross Selling
  • Multilingual
  • Call Recording
  • Branded IVR
  • Night Call Center
  • Order Taking To Status Updates

Benefits

  • Easy To Remember
  • 99.99% Uptime
  • Response In Customer's Language
  • Increase Your Revenue
  • Greet Directly With Customers Name
  • Quality Monitoring
  • Enhance Brand Experience
  • Flexibility & Scalability
  • Stay Focused On Your Key Operation
  • Pay As You Go

Spectrum supports major card payment networks and processor in Integrated  with  Innoviti  solutions. Your Card Payment Acceptance system is a key business investment you make. Though sometimes invisible, it holds the power to give you direct control over your most important business goals. It is designed to give merchant partners complete control over their card payment operations - such that it helps drive real business goals like save costs and drive sales.